Pay Range: $15.00 – $17.00
We have an exciting position across all of our manufacturing locations here at Blind Industries and Services of Maryland. We are looking for a Customer Service Associate. BISM is a leading producer of cut fabric kits and sewn products, such as military garment kits, military uniforms and other cut and sewn products.
So, what will you actually be doing?
The successful candidate will:
- Communicates clearly and professionally, both verbally and in writing.
- Receives, codes and processes new customer orders, edits orders received for price and nomenclature and expedites delivery per customer request.
- Maintains customer records by updating account information.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by working together in a collaborative effort.
- Serves as a liaison with manufacturing and shipping Personnel on orders.
- Maintains files on orders and order documentation.
Qualifications:
- Knowledge of customer service principles and practices.
- Experience in Microsoft Office Application, inventory systems and customer management software/ systems.
- Excellent communication, organization, time management and analytical/problem solving skills are required, along with a high degree of flexibility
- Demonstrate willingness to work together with peers and other department to improved quality and performance with the demonstrated ability to build and maintain positive relationships.
- Position requires sitting and keyboarding for long periods of time
This is a tremendous opportunity! We offer a competitive salary based on education, experience, and other qualifications. BISM offers comprehensive benefits including medical, prescription, dental, vision, life, disability, 403(b) with match, paid vacation, and more!
Each year Blind Industries and Services of Maryland (BISM) provide programs and services that serve over 2000 blind Maryland citizens. BISM employs 480 exceptional Associates at our twelve facilities in Maryland, Delaware, the District of Columbia, Kentucky and North Carolina where we manufacture the highest quality products.
Blind Industries and Services of Maryland is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
